Support team online 24/7
Questions about a charge from ICONHILLSCS.COM?
We'll explain any charge, stop future payments or sort out a refund, quickly and confidentially. Real people, every day of the year.
- Mar 12GROCERY MARKET #114$48.20
- Mar 13CITY TRANSIT PASS$32.00
- Mar 14ICONHILLSCS.COM 800-XXX-XXXX$12.99
- Mar 16COFFEE CORNER$6.40
That's us. We're here to help.
About the charge
What is ICONHILLSCS.COM on my statement?
ICONHILLSCS.COM is the billing name used by Icon Hills LLC for purchases and subscriptions on its online platforms. It usually relates to a membership, a renewal or a one-time purchase made with your card.
Don't recognize it? Contact us before calling your bank. We can look up the transaction, tell you exactly what it was for and refund it if it wasn't authorized.
- Date and amount of the charge
- Last 4 digits of the card
- The email address you may have used
How it works
From question to answer in three steps
- 1
Reach out
Call, email or send the form. Mention the date and amount of the charge and the last 4 digits of your card.
- 2
We look it up
We find the transaction and send you a clear summary of what it was for.
- 3
We sort it out
We stop future payments, close the account or process your refund, whatever you need.
Send a request
Tell us what you need
Fill in the form and our team will get back to you by email, usually within a few hours.
Never enter your full card number. The last 4 digits are all we need to find your charge.
In a hurry? Call 800-XXX-XXXX or email support [at] iconhillscs.com.
FAQ
Common questions
Why does ICONHILLSCS.COM appear on my statement?
It's the billing name for a purchase or subscription on one of the online platforms operated by Icon Hills LLC. Contact us with the date and amount and we'll tell you exactly what it was for.
I don't recognize this charge. What should I do?
Please contact us first, before your bank. A family member may have used your card, or a subscription may have renewed. If the charge wasn't authorized, we'll refund it right away. That's usually much faster than a bank dispute.
How do I cancel my subscription?
Send us a request with the topic "Cancel my subscription", email us or call. We cancel immediately and confirm by email, so no further payments will be taken.
How do refunds work?
Once a refund is approved, we send it back to the original card. Depending on your bank it shows up within 3 to 10 business days.
How quickly will you respond?
Our team works 24/7. Emails and form requests are usually answered within a few hours, and calls are answered right away.
Is my information safe?
Yes. We only use your details to handle your request, and we never ask for your full card number, PIN or security code.